Shipping Policy
SolarSkylights ships all skylights, roof windows, flashing kits, and accessories directly from authorized US distributors and manufacturers. Every order includes full tracking information once shipped.
Order Processing
Most orders are processed within 1–2 business days. Some items may require additional lead time depending on availability, manufacturer production schedules, or carrier volume.
Shipping Methods
Large products such as skylights and roof windows typically ship via freight carriers. Smaller accessories may ship via standard parcel services. All shipments require a valid delivery address accessible by the carrier.
Tracking Information
Tracking details are provided as soon as the shipment is released from the warehouse. Customers can contact our support team at any time for updates or delivery questions.
Delivery
Freight deliveries may require an adult present to accept the shipment. Please inspect all deliveries upon arrival and report any visible damage to the carrier and to our support team right away.
Support